Privacy Policy

Last updated 15 August 2026

Hookology provides an AI-powered analytics and creative-intelligence platform for performance marketers (the "Service"). This policy explains what personal data we collect, why, who we share it with, how long we keep it and the rights you have. Expand any section for the full detail.

We never sell data

Personal data is never sold or shared for cross-context advertising.

AI training

Model providers are contractually barred from training on your content.

Where data lives

Hosted in the UK and EU, with safeguarded transfers where needed.

Cookie consent

Non-essential cookies stay off until you switch them on.

Your rights

Access, correction, erasure, portability and objection, free of charge.

Response time

Acknowledged in two working days, answered within one month.

On this page

This policy covers Hookology as controller. Where we process data on your behalf as processor, the terms in our Data Policy and Data Processing Addendum apply in addition.

Related policies

Privacy Policy

1. Who we are and how to reach usController identity, contact routes and response times.

2. Information we collectAccount, connected platform, usage, support, billing and cookie data.

3. How we use your informationThe specific purposes behind every category of processing.

4. AI processingWhat is sent to model providers, and what is never sent.

5. Legal bases for processingContract, legitimate interests, consent and legal obligation.

6. Sharing your informationSub-processors, connected platforms, authorities and corporate events.

7. International data transfersWhere data goes and the safeguards we use.

8. Data retentionHow long each category is kept, and how to shorten it.

9. Your rights and how to exercise themAccess, rectification, erasure, portability, objection and complaints.

10. Security and breach notificationControls we operate and what happens if something goes wrong.

11. ChildrenThe Service is for business users aged 16 and over.

12. Changes to this policyHow we tell you when the policy changes.

13. Related policies and contactWhere to find the technical detail and how to reach us.